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Post by fedup on Jun 5, 2014 8:11:25 GMT 7
Let me explain I am are was who knows getting paid DSP under a mutual agreement,Where one can travel to a third country for up to 26 weeks.okay
To get this payment and conditions,one must be reassessed,okay and pass,this assessment .okay
Assessed and passed and entitled.okay
Went away for a few months for personal family matters,returned to oz for dental ,medical and family matters .okay
Did the right thing and rang C/L international,advising I was back in town,although they already knew this re immigration
Spoke to a nasty piece of work who said if I leave again I will only be allowed out on parole for 6 weeks or be cut off.hmmmm
Tried to play games and said you told me you are going to NZ for 4 Weeks,so you can go for up to 6 weeks,told her ,IRRELEVANT UNDER MUTUAL AGREEMENT,told me again,You are not being paid under the agreement,hmmm
Told her how can that be if I am being paid under a mutual agreement,was told I am not being paid under a mutual agreement,asked how so, told again ,was only for my last trip,blood pressure rising
Told miss nasty pants,I have a letter in my hand staing I AM BEING PAID UNDER MUTUAL AGREEMENT, told again no I am not.blood pressure rising
Told her ,how's that again,replied,I am putting you through to someone else ,I WON'T BE SHOUTED AT,good riddance,
Put on to another clown said the same thing, after some discussion,referencing etc,said because THEY DIDN'T PUT MY RESIDENCE IN NZ DOWN ON THEIR RECORDS,THAT THAT WAS WHERE THE MISTAKE WAS MADE, YEAH RIGHT
Said you will now be paid under the mutual agreement, can go to a third country ,up to 26 weeks ,BUT your pension will be reduced, said to,him it has already being reduced,Ping pong ping pong ping pong,blood pressure rising has hasn't has hasn't ,What's with these morons and their info,my pension has being reduced for the last four months ,FACT,yet he is saying it hasn't,NOW LOSING MY MIND.
Anyway told him I want confirmation in writing ,Once again,Staing I am being paid under the mutual agreement,said no problem sir I will,have that done today,information will be updated and YOU WILL,BE PAID UNDER THE MUTUAL AGREEMENT WITH NZ
I WAS AND STILL,ARE BEING PAID UNDER THIS AGREEMENT,LUNATICS RUNNING THE ASSYLUM
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Post by fedup on Jun 5, 2014 8:41:33 GMT 7
All recorded on my phone ,for personal reference, was also told that I AM an Australian Resident ,
Do these people ever tell you something you don't know
Sheeesssh
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Post by fedup on Jun 9, 2014 8:02:49 GMT 7
Your plans to travel This letter gives you information about receiving payments and concession card entitlements when you leave Australia. What happens to your payments and concession card entitlements You have advised us that you intend to depart Australia on 12th August 2014. While you are outside Australia • Your Disability Support Pension may be paid indefinitely. When you leave Australia • Your Clean Energy Supplement cannot be paid. • Your Pensioner Concession Card is cancelled. • Your Pension Supplement reduces to the basic rate. • Your Disability Support Pension rate may be affected by the length of time you lived in Australia and/or New Zealand. Your Clean Energy Supplement and Pensioner Concession Card is not payable from the day you leave Australia as you are no longer a resident of Australia. How you will be paid Your payments will be paid into your bank account outside Australia every four weeks. You will have to pay any fees your bank charges as part of this process. Australian Pension News You will soon receive a copy of Australian Pension News. This publication contains information you may find useful, including the likely arrival times of your four-weekly payments. The publication is sent in May and November of each year. New editions can be found on our website at humanservices.gov.au and searching ‘Australian Pension News’. While you are outside Australia If your payment remains current it will continue to be affected by any changes that would normally impact on it. For example if your relationship status changes, or your income or assets change such as receiving a new source of income from another country, your rate of payment may be reduced. If you own a home in Australia and you are absent from your home for more than 12 months or leave your home permanently, your home in Australia will be assessed as an asset. If you rent out your home in Australia or buy a home in another country your payment may be affected.
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Post by fedup on Jun 9, 2014 8:03:31 GMT 7
Work that out if you can
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Post by frustated on Jul 13, 2014 12:31:29 GMT 7
I too have had considerable problems with information from CL. I am a new Zealander paid the aged pension under the mutual agreement. I left NZ when I was 22 years old and went to Australia having worked for 4 years in NZ thus not eligable for a NZ pension. I lived the next thirty 32 years in Australia, married twice, had 3 children, have 3 grand children and a brother with children who has become an Australian citizen.
For the last 20 years I have worked outside Australia, middle east, Vietnam and Thailand where I am now based. Approximately 9 of those years have been with Australian companies. I had never been outside Australia for more than 3 years during my overseas working and generally returned on a yearly basis. I do have to return every 26 weeks but that is another debate I am having with immigration. I have a Thai partner, (woman), of 12 years. I did not apply for the pension until I was 71 years old and have been receiving it for the last 3 years as a single person. CL were aware of my partnership status when I appled.
Last month CL suddenly reduced my pension by almost $200 a fortnight. When I rang them they told me they consider my partner contributing to our relationship. She does not work or have any assets and I support her 100%. They could not give me a clear answer on how they worked this reduction out except saying she was contributing by me not having to buy 2 refrigerators or 2 TV sets if we were not living together. I started laughing over the phone but they were serious and my blood began to simmer. How ........ stupid could they be. Further phone calls followed in a similar vein. When I asked them where this situation was covered in any act they just said it was law. That is a lie. Partnerships are covered when both partners are in Australia and both of pensionable age but not my situation. They were penalising me because I had a partner and with the reduction we cannot live, even here in Thailand let alone in Australia.
There are other examples of false information I have received from CL. Once told that I did not have to come back every 26 weeks. On another occassion when enquiring what my pension would be, given 3 different amounts in a period of 2 weeks. I am determined to defeat these public servant morons, they forget they are there to serve the Australian public, not the other way around. I now have a lawyer handling this issue and immigration and they are going to get sued for so much that they can shove their pension.
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Post by Banjo on Jul 13, 2014 12:54:33 GMT 7
Welcome to the board frustrated.
Good luck with battle, sounds like you are getting stuck into them.
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Post by Deleted on Jul 14, 2014 14:21:18 GMT 7
The more I read of these run ins with staff at Clink, the more I see why so many members here are frustrated. I am now starting to see the nonsense being served up to people applying for assistance. I am not sure if the fault can be laid at the feet of the front line troops, more I am thinking of the moronic so called managers at the various levels above?
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Post by fedup on Jul 14, 2014 17:42:31 GMT 7
I am single ,on mutual agreement ,and my basic pension which was $766 has been whittled.down to $625 next payment,no explanation ,zippo, nothing and no reply to my emails to date,by any communication source @frustrated,we should start a class action
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Post by frustated on Jul 14, 2014 18:12:27 GMT 7
Welcome to the board frustrated. Good luck with battle, sounds like you are getting stuck into them. Thanks all. Yes, I have been thinking about a united action against CL but would be extremely hard to set up. Also we would need a lawyer dedicated to the cause which is virtually impossible to find in my experience. I am determined to go all the way, high court, media, if necessary. I believe it has become a subtle, or maybe not so subtle form of genocide against an aging population which is costing the country more and more, particularly in medical costs. The law is now so complex particularly with the words 'at their discretion' included in the act that no individual can hope to get their brain around it all, if they have one.
Just recently I sent a letter and an email to Human Services appealing against the lowering of my pension and while discussing this by telephone with an officer from the dept he asked me at what level did I want to submit the appeal, level 1, 2 or 3. I didn't know what he was talking about so told him to wait until I had talked to my lawyer. He agreed and said he had noted this. About 2 days later I got another call from him saying my appeal had been turned down. I said what are you talking about, you agreed that I would talk to my lawyer and also the information that was asked for by them so they could conduct the review had not yet been sent to them by me, cost of living, bank statements, intent of returning to Australia. He sort of mumbled and just said they had turned down the revision anyway. My blood was now fully boiling away at my past fights with this rabble group and I told him forget it, I was instructing my lawyer to submit a formal appeal with all this bumbling, false information and incompetance included and hung up. So endith the first chapter. Now for the second.
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Post by fedup on Jul 15, 2014 1:16:54 GMT 7
@ Frustrated,I am glad to hear your story,I was beginning to think I was the only one having to deal with these incompetent clowns in the same manner
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Post by fedup on Jul 15, 2014 1:25:37 GMT 7
Tuesday 1 July 2014
The rules on how much you can be paid while living or travelling outside Australia changed from 1 July 2014.
The changes apply if you are travelling outside Australia for more than 26 weeks, or are paid under the terms of an International Social Security agreement.
To continue receiving your full rate of Australian pension you will generally need to have spent 35 years of your working life in Australia. This is an increase from the current requirement to have 25 years of Australian working life residence.
Australian working life residence is the period of time you have lived in Australia between the age of 16 and age pension age. You do not need to have worked or paid tax during this period. You just need to have been an Australian resident for a period of 35 years between the age of 16 and age pension age.
If you have less than 35 years Australian working life residence your rate of payment will be reduced. For example, if you have 27 years Australian working life residence, you will get 27/35ths or 77% of the maximum means-tested rate of payment.
If you leave Australia on or after 1 July 2014 and receive any of the following payments you may be affected by this change.
Age Pension Disability Support Pension in limited circumstances Wife Pension Widow B Pension If you were outside Australia on 1 July 2014 and receiving an affected payment you can continue to receive your payment under the rules which applied when you left, unless you return and stay in Australia for 26 weeks or more.
If you are receiving a payment under the international agreement between Australia and Greece or Australia and New Zealand the increase to 35 years will not apply to you.
Next steps Read more about payments paid while outside Australia Read more about our International social security agreements Read more customer news
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Post by fedup on Jul 15, 2014 1:28:30 GMT 7
If you are receiving a payment under the international agreement between Australia and Greece or Australia and New Zealand the increase to 35 years will not apply
To add I have a letter stating I have the minimum residence of 45 yrs
So these deductions are Beyond me
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Post by Denis-NFA on Jul 15, 2014 6:35:30 GMT 7
If you are receiving a payment under the international agreement between Australia and Greece or Australia and New Zealand the increase to 35 years will not apply To add I have a letter stating I have the minimum residence of 45 yrs So these deductions are Beyond me fedupMerely a thought bubble on my part but what about presenting your case to the NZ Ambassador to Australia and let him or her find out where you stand, so to speak. And given that lately there has been some press in regards the relationship between Australia and New Zealand in regards to Social Security type benefits you will probably become a test case but, as you say, you just want clarity. I have no idea what I could do to help you but please understand that I am more than happy to assist you in whatever way I can. Kind Regards PS You are not alone
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Post by desperate on Jul 15, 2014 11:44:15 GMT 7
Well there you go! and here I was thinking I was alone with my case, maybe one of my fellow Pensioners Can give me some advice. I have been an Australian resident for 64 Years and to calculate the 16yrs of
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Post by fedup on Jul 15, 2014 17:23:45 GMT 7
Please finish off ,desperate
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