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Post by Banjo on Oct 25, 2015 19:48:41 GMT 7
When we were encouraging people to record their calls I asked around and was told it was legal if one party consented... that is, no taping calls by a third party where neither party knew.
Around that time I was with a member who was former police officer who was highly qualified and "fast tracked" at one stage of his career. He received a call on his phone from Centrelink and recorded it so I could listen afterwards. This was a man of considerable personal integrity and had lost his job because of it.
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Post by Denis-NFA on Oct 25, 2015 20:50:17 GMT 7
When we were encouraging people to record their calls I asked around and was told it was legal if one party consented... that is, no taping calls by a third party where neither party knew. Around that time I was with a member who was former police officer who was highly qualified and "fast tracked" at one stage of his career. He received a call on his phone from Centrelink and recorded it so I could listen afterwards. This was a man of considerable personal integrity and had lost his job because of it. BanjoThere are different criteria in different States where you can and cannot do this and that. And I was 'edjumicated' by some blokes. But C/L is Commonwealth/Federal and over and above ALL State Laws. Personally I would never but never record any conversation with a Commonwealth public servant because then I would be open to prosecution and have a tonne of bricks thrown at me or even dropped on my head. I grew up with 'ton's' by the way so a tonne would be as nothing.. lol But I might look to find another way to get my conversations with another person recorded in such a manner that I am safe and I have the record. And that is tricky. Hence my telling what I did.
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Post by Denis-NFA on Oct 25, 2015 20:57:52 GMT 7
BanjoAnd my respect to your policeman friend.
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Post by immiadvice on Oct 25, 2015 23:19:37 GMT 7
I've found Centrelink staff always give consent to being recorded.
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Post by Banjo on Oct 26, 2015 7:28:09 GMT 7
Personally I've always doubted it would do a lot of good, Centrelink could always just knife the officer making the call and say they were wrong or mistaken. Banker was the main proponent for recording and he had some experience in this type of thing in another field. I usually just took notes and asked for the serial number of the call.
It didn't make much difference, on the occasions I questioned earlier information it was just brushed off with "that was wrong, this is right".
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Post by johnsearcher on Nov 23, 2015 8:17:35 GMT 7
I could not find any reference on the National Relay Service website about downloading transcripts of calls. So I emailed them. Just received this reply:
"Unfortunately, you are no longer able to download a transcript of your conversation through the NRS at the end of your internet relay call. The ‘Save’ function effectively allowed an internet relay user to keep a transcript of the call. If you need to note any details from your call for future use, such as a name or a phone number, you can do that from the conversation text on your screen before the call has ended. Note that the record of the conversion will be removed from your screen as soon as either you or the relay officer finish the call."
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