Social Services & Child Support Division

[Banjo]

This is the first appeal step after the ARO, the first level of the AAT.

Social Services & Child Support Division

The Social Services & Child Support Division of the AAT (the SSCS Division) can review most Centrelink or child support decisions made by an officer of the Department of Human Services if the decision has first been reviewed internally. This usually means that you have received a decision from either an Authorised Review Officer (ARO) in relation to a Centrelink decision or an Objections Officer in relation to a child support decision. The decision of the Authorised Review Officer or Objections Officer should state whether it is reviewable by the AAT.

We can only review a decision if the law states that an application can be made to the AAT. Decisions which could be reviewed in the former Social Security Appeals Tribunal are now reviewed by the Social Services & Child Support Division of the AAT.

A review undertaken in this Division is called an "AAT first review" of a Centrelink or child support decision.

www.aat.gov.au/social-services-child-support-division

www.aat.gov.au/social-services-child-support-division/applying-for-a-review

www.aat.gov.au/social-services-child-support-division/applying-for-a-review/when-can-we-help

www.aat.gov.au/social-services-child-support-division/applying-for-a-review/how-to-apply

www.aat.gov.au/social-services-child-support-division/steps-in-a-review-of-a-decision-made-by-centrelink

www.aat.gov.au/social-services-child-support-division/steps-in-a-review-of-a-decision-made-by-centrelink/guide-to-the-social-services-and-related-jurisdict