Post by onemore on Mar 13, 2017 7:13:08 GMT 7
At 65 years of age I was persuaded by a friend to go to Centrelink and apply for a seniors card, seeing I am not eligible for anything else I may as well get my scripts for a reduced price, good idea so off I went.
So I walked into the office and saw a counter free, no problems headed straight to it, where a guard apprehended me and sent me packing back to the front of the office to see someone with a tablet in their hands and explain what I was there for, no problems I can follow instructions.
I was in the queue for about 20 minutes waiting for the head honcho at the front deal with someone who just couldn't understand basic English, no problems have patience, remembering next time to bring something to read whilst in the queue.
Finally my turn, told the bloke what I was there for (I was lucky it was a bloke), who entered my details into a computer and found that I had contacted Centrelink some forty years ago about something, even had my old address in Perth all those years ago, but there is a problem he said "you have two matching identities, we will have to contact head office about this".
Anyway once this was sorted this bloke went to work for me, giving me all the details that I would need to get into the system, no problems, this bloke knew his stuff and was very polite and professional.
So then he informed me that I had to go and sit in front of one of the computers and log on to the system with all the information that he had given me, still no problems thus far.
Whilst navigating my way around all the secret passwords and all the other lingo that is required I came upon some question that threw me off guard, so I looked for the bloke again and he was busy with another customer so not being impatient or rude I waited for him to finish with that customer, when he did I gave him the customary Aussie "excuse me mate, need a hand with some question here", to which his supervisor (a female) bluntly said to me "you have had your fair share of time with him and he needs to attend to another customer" to which I replied "yes lady and this is the first time I have been into Centrelink to register, and hopefully the last time". I didn't blaspheme to this female, nor was I rude I was just firm with her.
So I logged out and left the building, save it for another day.
On a brighter note I then headed to the NSW motor registry to change my drivers license from Qld to NSW, what a pleasurable experience that was, as I hadn't been to one of those places in near forty years, where they even had my license history from 1992 when I was last living in NSW, so a bad experience followed by a good one. no problems.
At least I am now only paying a couple of dollars for my daily medication.
Cheers
So I walked into the office and saw a counter free, no problems headed straight to it, where a guard apprehended me and sent me packing back to the front of the office to see someone with a tablet in their hands and explain what I was there for, no problems I can follow instructions.
I was in the queue for about 20 minutes waiting for the head honcho at the front deal with someone who just couldn't understand basic English, no problems have patience, remembering next time to bring something to read whilst in the queue.
Finally my turn, told the bloke what I was there for (I was lucky it was a bloke), who entered my details into a computer and found that I had contacted Centrelink some forty years ago about something, even had my old address in Perth all those years ago, but there is a problem he said "you have two matching identities, we will have to contact head office about this".
Anyway once this was sorted this bloke went to work for me, giving me all the details that I would need to get into the system, no problems, this bloke knew his stuff and was very polite and professional.
So then he informed me that I had to go and sit in front of one of the computers and log on to the system with all the information that he had given me, still no problems thus far.
Whilst navigating my way around all the secret passwords and all the other lingo that is required I came upon some question that threw me off guard, so I looked for the bloke again and he was busy with another customer so not being impatient or rude I waited for him to finish with that customer, when he did I gave him the customary Aussie "excuse me mate, need a hand with some question here", to which his supervisor (a female) bluntly said to me "you have had your fair share of time with him and he needs to attend to another customer" to which I replied "yes lady and this is the first time I have been into Centrelink to register, and hopefully the last time". I didn't blaspheme to this female, nor was I rude I was just firm with her.
So I logged out and left the building, save it for another day.
On a brighter note I then headed to the NSW motor registry to change my drivers license from Qld to NSW, what a pleasurable experience that was, as I hadn't been to one of those places in near forty years, where they even had my license history from 1992 when I was last living in NSW, so a bad experience followed by a good one. no problems.
At least I am now only paying a couple of dollars for my daily medication.
Cheers
