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Post by tasjo on Nov 16, 2017 4:27:00 GMT 7
Has anyone experienced something like this?
DSP claim was rejected - application was in late 2016. JCA was in early 2017.
JCA decision was queried. Claimant received a letter later in the year from a 'senior officer' stating why the JCA refused the claim.
In August 2017 centrelink advised that an ARO review had not been completed and sent a letter stating that one would be completed within 13 wks. Nothing was received and when the claimant contacted the complaints line on Monday was told that the letter from the senior officer was in fact an ARO review and due to the claim being more than 12 months old it has been closed. Also advised to reapply but that most of the medical reports 'aren't helpful'.
I have suggested contacting complaints and a Federal MP because it appears to me that clink are preventing an AAT appeal because of not providing an ARO report since Aug.
Any thoughts?
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Post by Deleted on Nov 16, 2017 5:22:23 GMT 7
I think you have given good advice tasjo. The only other thing is "Keep medical appointments and treatments up to date." The way Centrelink think is if you don't need medical intervention you don't need benefits and vice versa. From your post, medical reports are now a year old and that just won't cut it in the current climate. Nomadic wants a Royal Commission, as do I because over the last four months I've been in to bat for my younger brother, who was fully diagnosed, treated and stabilized with less than two years to live. They just waited him out with no help from local LNP MP. He worked for forty years, never claimed benefits, used all of his work entitlements, paid down his debts, lived of his super till he was below the threshold then asked for help i.e. applied for DSP. We burned him a week ago. Cheers bear  |
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Post by nomadic on Nov 16, 2017 7:21:43 GMT 7
Sorry bear to hear your horrid news. My thoughts, tasjo would be similar. FOB OFF FOB OFF FOB OFF. This is their major strategy to everyone. Politicians are even better (worse), at it. GGGGGRRRRROOOOOWWWWWLLLLLIIIIINNNNNGGGGG!
BUT! why aren't the media taking up these stories? Because they are evil B's also. Repeat the above G word.
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Post by itsmylife08 on Nov 16, 2017 9:02:01 GMT 7
Condolences bear That is so sad my thoughts and prayers are with you and family at this very tough time  |
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Post by tasjo on Nov 16, 2017 9:50:47 GMT 7
Condolences Bear, I hope you and your family are getting through your loss |
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Post by mspurple on Nov 16, 2017 11:52:40 GMT 7
Condolences for you and your family Bear, I am sorry to hear about your brothers struggles and also your family's loss.
Tasjo,
I was told of a similar situation from a friend of mine, she is on DSP and had a friend of a friend ask her if it is common practice for centrelink to misplace paperwork so that a claim will not proceed and the only action left is to reclaim. The person asking was not sure what to make of the situation as they apparently suffer from paranoia and had many people tell them that clink do not act in that sort of manner. My friend said she had not heard of that sort of thing happening and advised them to just reclaim. When she told me of this, I couldn't help but think it was a deliberate attempt to stop a claim from either going to tribunal or someone had done something very wrong and had no intention of owning up so thought it best to sweep the claim under the carpet.
I always think the worst when it comes to clink. I do not trust them and I never will. The fact that they regularly give incorrect advice and never take responsibility for the negative harmful mistakes they make shows to me that they will do anything to be right.
I think the advice you gave is right. I am just wondering if it would be beneficial to speak to legal aid or welfare rights also? It sounds very much like faulty admin from centrelink or a deliberate attempt to deceive the claimant.
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Post by latindancer on Nov 16, 2017 17:15:29 GMT 7
Sorry bear to hear your horrid news. My thoughts, tasjo would be similar. FOB OFF FOB OFF FOB OFF. This is their major strategy to everyone. Politicians are even better (worse), at it. GGGGGRRRRROOOOOWWWWWLLLLLIIIIINNNNNGGGGG! BUT! why aren't the media taking up these stories? Because they are evil B's also. Repeat the above G word. I agree, but there is more to it than this. They have to fob off because of the near-impossible situation they....as a group, and also as individuals working in a gutted system..... have found themselves in.  |
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Post by nomadic on Nov 16, 2017 19:21:40 GMT 7
These losing forms excuses is just another of the many ways that public servants use to wear us down. I had many of these stories along with many other lies to believe any thing else. Many of my fob offs were eventually proven to be just that. DO NOT BELIEVE ANYTHING THEY SAY UNLESS IT IS IN YOUR FAVOR. While they are incompetent in many ways it is not always incompetence but rather criminal activity. Hence why a royal commission is the only way it will ever change.
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Post by jr on Nov 17, 2017 0:05:18 GMT 7
Truly sorry for the loss of your brother bear. Sending you and your family hugs.
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Post by Deleted on Nov 17, 2017 6:19:02 GMT 7
BUT! why aren't the media taking up these stories? Because they are evil B's also. Repeat the above G word. Seems to be a media/political agenda to pretend there is no equality issue. The average TV viewer would think marriage equality is a bigger problem than child poverty. |
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Post by Deleted on Nov 17, 2017 6:19:32 GMT 7
Sorry to hear of your sad story also Bear.
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Post by latindancer on Nov 17, 2017 8:11:40 GMT 7
My sympathies too, Bear.
It's difficult to read between the lines to see the reality behind what you described, but it appears possible that apart from being fobbed off by Centrelink, he may have also lived life on his own terms. He certainly did all the right things.
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Post by krystal on Nov 30, 2017 8:20:25 GMT 7
The Department of Inhuman Non-Services.
I'm sorry for you loss bear. Sympathies and hugs to you and your family.
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Post by krystal on Nov 30, 2017 8:29:37 GMT 7
Has anyone experienced something like this? DSP claim was rejected - application was in late 2016. JCA was in early 2017. JCA decision was queried. Claimant received a letter later in the year from a 'senior officer' stating why the JCA refused the claim. In August 2017 centrelink advised that an ARO review had not been completed and sent a letter stating that one would be completed within 13 wks. Nothing was received and when the claimant contacted the complaints line on Monday was told that the letter from the senior officer was in fact an ARO review and due to the claim being more than 12 months old it has been closed. Also advised to reapply but that most of the medical reports 'aren't helpful'. I have suggested contacting complaints and a Federal MP because it appears to me that clink are preventing an AAT appeal because of not providing an ARO report since Aug. Any thoughts? Have you read my ongoing saga?  Yes, I have heard of this happening. Application November. ARO review chased up. Finally done (after prompting) 9 months after the original application was denied. The report that was asked for in the original JCA was denied by the ARO as it was "not within the relevant period". Wait, you've taken 9 months to tell me that the report you asked for wasn't ever going to be relevant, you rang me twice to talk to me about it (but never left a message or sent me a letter - so sorry my crystal ball was broken), you are disregarding the medical reports/legislation you say you took into consideration and you're giving me double talk so you just don't have to deal with parts of the application? Well, colour me shocked !! I would suggest definitely lodge a complaint with Centrelink and I would do it in writing. I would then send this complaint to Rachel Siewert (who will probably read it) and your local MP (who probably won't read it) for their information. |
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Post by itsmylife08 on Nov 30, 2017 9:13:58 GMT 7
That's a disgrace, why should anyone be penalized for Centrelinks incompetence, they should be held accountable!!!
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Yes, I have heard of this happening.