johnw
Junior Member
Posts: 4
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Post by johnw on Oct 7, 2019 23:31:21 GMT 7
I recently was interviewed by a Centrelink Officer for my Disabily Application. I had 20 points but they were from 2 different illnesses. Emphysema and Schizophrenia. My application was rejected as there was no Program of Support within my application. I have since filled a Program of Support in and handed it back in and appealing the decision. It says online I have to be on the Program of Support for 18 months before I can get the Pension. Can anybody let me know if what I have said makes sense and is correct. Thanks
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johnw
Junior Member
Posts: 4
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Post by johnw on Oct 7, 2019 23:59:01 GMT 7
A Job Capacity Officer has denied my application for DSP. She says I didn't submit schizophrenia and emphysema. She said I had a capacity to work 7 to 10 hours with an improvement in 2 years where I can work 15 to 20 hours. I have emphysema which gets worse and worse as the months go by. In 2 years I think I will be house bound. I appealed in the first week in June but have heard nothing. I spoke to someone on the phone last week but have heard nothing. It is extremely difficult for me to get to the office. Is there a phone number I could call. Please don't give me the 131 number 131717 I think. Is there another number. Thanks
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Post by tasjo on Oct 8, 2019 5:26:27 GMT 7
Johnw - what they have said is unfortunately correct if your impairments remain at 20 points across multiple tables.
But, there is another option available if you were engaged with a job provider before you applied for DSP.
You can also appeal the points allocated both at a review (within centrelink) and at an appeal (AAT level 1 and level 2)
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Post by tasjo on Oct 8, 2019 5:36:12 GMT 7
There are a couple of alternatives when you haven't heard anything for a while since requesting a review johnw... It doesn't hurt to use more than one of them...
Contact the complaints line and state you requested a review of your DSP claim decision in June and have not heard anything... It is now causing you considerable hardship and noone seems to be able to give you any feedback on when you will receive an answer. Ask that it be escalated.
Contact a federal mp and ask that they follow it up on your behalf... They have direct contact with centrelink
Contact welfare rights/social security rights in your state
Contact a disability advocacy group or mental health support group in your state and ask if they can provide any support to contact Centrelink on your behalf.
Lastly, and while you wait for the review to be completed, you can also request a copy of your file from Freedom of Information. Unfortunately, often the initial review completed by Centrelink authorised review officer (aro) will confirm the original decision and from there it is important to have as much information as possible if you intend to appeal a Centrelink decision. Knowing what information Centrelink used is invaluable.
Hope this helps.
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Post by nomadic on Oct 8, 2019 6:21:07 GMT 7
Welcome johnw to the heartless world of Centrelink. 200,000 others in your situation also. Disabled and on the dole. It's the most disgusting situation ever seen in Australia. Sadly you will have to fight them tooth and nail but in the end, you will get it. Good luck and you have the sympathy from everyone here who knows what the harsh realities are. GROWL!
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Post by nomadic on Oct 8, 2019 6:32:46 GMT 7
What do you mean by; She says I didn't submit schizophrenia and emphysema? Did you just apply for DSP without telling them this? I don't think so, so doesn't make any sense but then again Centrelink never does. As tasjo says, fight it on as many fronts at the same time as you can. Tough going we know but you must beat them at their own game. Easier said than done also but try not to get stressed over it as that only hurts you and we need to hurt them.
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Post by mspurple on Oct 8, 2019 6:47:15 GMT 7
If you were/are with a job provider and they agree that you are not someone they can help find work for they can actually fill in a release form that basically says they can not help you so you do not have to complete the POS.
I had not completed the amount of time needed to meet the POS requirements (18 months I think it is) but the job provider had said there was not one place she could think of that she could help me get suitable work and that she believed I should be on DSP so she filled in a form stating that she was releasing me from the program and that wiped out the requirement for POS.
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Post by mspurple on Oct 8, 2019 6:49:47 GMT 7
I do not understand what you mean by you have since filled a POS and handed it back in. Can you just explain that bit to me? Like have you been with a Job Provider for 18 months or is it some form you filled in to hand in to centrelink?
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Deleted
Deleted Member
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Post by Deleted on Oct 8, 2019 7:21:55 GMT 7
Welcome to the forum johnw . All good info, advice and most sadly, sentiments on the world we are unfortunately dwelling in at present. When you say you are appealing the decision; is that in house with an ARO(authorized review officer) or through the AAT?(administative appeals tribunal) If it is with the former your appeal will most likely fail unfortunately. However you have the options of resubmitting a new application or as tasjo mentioned escalating it to AAT 1. All is not lost, welcome again! Cheers bear Centrelink Complaints Line:- 1800132468 www.humanservices.gov.au/individuals/contact-us/phone-usFOI Info:- www.humanservices.gov.au/organisations/about-us/access-information/freedom-informationYou can apply online via email, it's free and takes about one month. In the initial email, ask for all files held by them; include a phone number for contact.
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johnw
Junior Member
Posts: 4
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Post by johnw on Oct 8, 2019 11:30:05 GMT 7
I must disagree with your opinions of Centrelink staff. I find that if you show people respect you will command respect. I admire the staff at Centrelink who suffer rudeness, aggressive behaviour and just shit. Maybe more of us who should be on DSP would have a better chance if you all learn how to respect people.
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Post by tasjo on Oct 8, 2019 12:14:11 GMT 7
I must disagree with your opinions of Centrelink staff. I find that if you show people respect you will command respect. I admire the staff at Centrelink who suffer rudeness, aggressive behaviour and just shit. Maybe more of us who should be on DSP would have a better chance if you all learn how to respect people. Not always johnw... I have personally attended a Centrelink office with someone who had done nothing rude or aggressive towards staff until he was provoked. When he reacted he was escorted from the building. I have no idea why he was provoked but he most certainly was. Why someone would deliberately provoke a reaction by saying to someone that was already visibly 'on edge' 'its not like you have anything better to do' when they merely asked how long a wait there was going to be I don't know, bit they did. It's not always one sided, far from it
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Post by rainyday on Oct 8, 2019 17:09:50 GMT 7
I must disagree with your opinions of Centrelink staff. I find that if you show people respect you will command respect. I admire the staff at Centrelink who suffer rudeness, aggressive behaviour and just shit. Maybe more of us who should be on DSP would have a better chance if you all learn how to respect people. I need to respectfully disagree with you John. If you have been respectful to the Clink staff why is it that you need to get information from us here on this forum? Many here will try to help you, whereas often Clink want to turn people away, sad, but true. I was given very little information also from Centrelink, just like you, and thus I am pleased I found this forum. Many here have helped and supported me and not judged me, I hope you find this forum the same.
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Post by quantumranger on Oct 8, 2019 18:52:57 GMT 7
I went to Centrelink to hand in bank statements approximately 15 pages worth and went the Centrelink officer got up to scan them she dropped them all on the floor and said now look what you made me do. And when I rang up centrelink to check if my bank statements were okay apparently they were missing two pages and I had to go in again.
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Post by nomadic on Oct 8, 2019 19:07:37 GMT 7
I must disagree with your opinions of Centrelink staff. I find that if you show people respect you will command respect. I admire the staff at Centrelink who suffer rudeness, aggressive behaviour and just shit. Maybe more of us who should be on DSP would have a better chance if you all learn how to respect people. You sound contradictory to me also johnw. No one would need this forum if all was honest. They deny people the DSP like yourself but you respect them when they do it by stealth and lies most of the time. If you are entitled to DSP then why haven't you got it? Sure some staff are nice but many are horrible sub-humans. Why do people abuse them? I never ever abused or used bad language towards any of them but I took 8 years of lies and often abuse from them to get my entitlements.
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Deleted
Deleted Member
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Post by Deleted on Oct 8, 2019 20:17:14 GMT 7
I must disagree with your opinions of Centrelink staff. I find that if you show people respect you will command respect. I admire the staff at Centrelink who suffer rudeness, aggressive behaviour and just shit. Maybe more of us who should be on DSP would have a better chance if you all learn how to respect people. johnw I'm not quite sure where your quoted comment has come from. Perhaps your mental illness is acting up; however it is framed in term pointed to members of this forum, which is totally unjustified going on the responses in this thread to your questions. Not only.unjustified but unacceptable as well.
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