You are welcome Boxr.
Unfortunately, in cases like this, DHS policies and procedures are demonstrated just impossible.
They are purposely hidden and/or marked confidential, surely one of the very grey (if not black) social security areas.
This is why so many decisions are overturned by our courts, and why we have to insist, become terribly tenacious.
The ill-coalition is fighting back, filling tribunals with their people, no matter their ill-qualifications or what happens next.
For the moment, we can only learn by mistake, while trying. The social security guide is also incomplete, sometimes misleading.
Several relevant courts and magistrates have found all this a mess, when not unlawful or unconstitutional.
This is the main purpose of a REAL community such as this one, to share knowledge, to support and to encourage each other.
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Especially during these times, when most of our politicians are working badly and against us, as if they feel to be the employers and we are the employees, we must be active and positive, not angry and severely outraged.
We MUST remind them that it is the CONTRARY.
We have to live and lead by example, join the right fights, last being the "Right to Know" campaign.
That's why I'm here, I'm happy to be member of this unique forum, a pot of generous, willing and wise people.
"How good and humble is this forum" ;-)
Personally, considering the set of measures in place, which I see also adopted by other sections of Australian PRIMARY public services (Health, Education, Transport, etc), I think it's done on purpose, in bad faith, in order to confuse, hinder, and brain wash citizens.
Seems all policies are implemented to prevent us from taking full advantage of our rights, especially enhanced by the current government (the worst coalition ever, so il-liberal and fascist to practically be a "democratic-dictatorship").
All the late adopted measures (last 6-10 years), plus those in the current (ill)government pipeline, viewed as a whole are literally subverting our democratic order, as it works against citizens rather than in their favour, using pretexts, excuses and slogans as childish and ridiculous as criminal.
And someone, along with his friends, is cashing in. Indue, tax cuts like flat tax, cuts to public funds, and so on. Just the other days on SBS I was watching (again) what happened (an still happens) in the USA, the well and simply documented movie by Michael Moore, "Capitalism - A Love Story".
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A new medical assessment (verification of medical condition) should be very useful for several and more wide reasons.
If possible, tell your GP/specialist to take his/her time, talk with them, explain that a well crafted and detailed medical report/form makes a huge difference, saves time, improves outcomes and benefits all stakeholders.
Be sure it is coherent and meets with previous condition/s, that it suits what reported on the last medical certificates.
Taking time to carefully write medical reports also prevents disputes and/or misunderstandings or misinterpretations by Centrelink
Wording is essential, it's a medical-tech matter, each report should reflect Centrelink specific requirements and some doctors do not know them, so it's your job to explain in a short but clear way. In these cases, using templates from welfare rights organisations is very useful. Look for "DSP Toolkit" and specifically "DSP template letter to give to your doctor".
Most probably the certificate rejection was because it was considered a "repetition" of a known not temporary condition (not accepted). If it does NOT make sense it's OK, it's Centrelink 2.0 (or 3.0?) :-(
Ciao, Leanne-