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Post by Banker on Apr 22, 2013 14:52:16 GMT 7
Over the past couple of months some members have asked if they must notify Centrelink about their departure or arrival. Here is your answer. 7.2.1.10 Departure & Arrival Notification Summary Recipients have to notify Centrelink about both departure from and arrival to Australia, as under the notification provisions; these are events that can affect a person's social security payment. Recipients living in a country other than Australia also have to notify Centrelink if they depart or return to that country. If a recipient fails to notify Centrelink of their departure from Australia, their payment can be suspended to review whether the person continues to qualify for payment during their absence from Australia. If the recipient does not qualify, their payment MUST be cancelled. You can read more at the link. guidesacts.fahcsia.gov.au/guides_acts/ssg/ssguide-7/ssguide-7.2/ssguide-7.2.1/ssguide-7.2.1.10.html |
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Post by anotherdsp on May 1, 2013 14:50:18 GMT 7
to anyone,has anyone done more then 2x6 weeks this year,and if so have they had any problems??
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Post by Banjo on May 1, 2013 15:04:38 GMT 7
Ive been out twice, once to finish a 13 weeks from last year and then a 6 weeks.
I've written to my MP and asked for clarification on this.
You guys should do the same.
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Post by fedup on May 1, 2013 15:16:38 GMT 7
Your plans to travel
This letter is about receiving payments and concession card entitlements when you leave Australia.
Important information
Information provided by Australia’s immigration department may affect your payments.
This letter contains important information. Please read this letter carefully and go to our website
humanservices.gov.au if you have any further questions.
What happens to your payments and concession card entitlements
You have advised us that you intend to depart Australia April 10 2013.
Your entitlements outside Australia
• Your Pension Supplement may be paid outside Australia up to 21May 2013 .
After 42 days outside Australia
• Your Clean Energy Supplement and Disability Support Pension can no longer be paid.
• Your Pensioner Concession Card will be cancelled. While this card cannot be used outside Australia,
it still allows normal concessions in Australia until the date the card cancels.
How your payments will be made
Your payments will continue to be paid into your Australian bank account.
While you’re away
If your payment remains current it will continue to be affected by any changes that would normally impact on it. For example if your relationship status changes, or your income or assets change such as receiving a new source of income from another country, your rate of payment may be reduced. If you own a home in Australia and you are absent from your home for more than 12 months or leave your home permanently, your home in Australia will be assessed as an asset. If you rent out your home in Australia or buy a home in another country your payment may be affected.
If we cannot get in touch with you while you are outside Australia we may need to stop your payment. Please ensure you have provided us with your contact details (address, telephone number, email) while you are outside Australia and let us know if your contact details change.
Your payments may be impacted if your return to Australia is delayed due to unexpected events. If your travel plans change or your return is delayed by an emergency, tell us as soon as possible.
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Post by fedup on May 1, 2013 15:18:21 GMT 7
When you return to Australia
You do not need to advise us of your return to Australia unless
- you are returning to live in Australia after a period of residence overseas,
- you are paid under an International Social Security Agreement,
- you have been asked to provide evidence regarding your reason for travel,
- your payment or concession card ceased while you were away and has not been automatically restored on your return.
How to contact us
If you have any questions before you leave Australia, please contact us. While you are outside Australia, you can call International Services on (+61 3) 6222 3455 between 8.00 am and 5.00 pm Australian Eastern Standard Time, Monday to Friday.
If you prefer, you can leave a message on our answering service and we will return your call.
While you are outside Australia you can write to:
International Services
PO Box 7809
Canberra B.C. ACT 2610, Australia. If you write to us, please also give us your telephone number, including area code and your reference number, which is shown at the top of this letter, so we can contact you.
You can also send an email to international.services@humanservices.gov.au
Please ensure that we have your reference number, contact address or phone number as we are unable
to respond via email as it is not a secure medium.
What to do if you think this decision is wrong
If you do not agree with this decision or would like more information, please contact us. We will check the details and explain the decision. If you would like the decision to be reviewed, we will forward the matter to a review officer. The review officer has not been involved in the decision and they can change the decision if it is wrong. If they agree with the decision they can tell you how to appeal to the Social Security Appeals Tribunal. If you disagree with a decision made by the Social Security Appeals Tribunal you can appeal to the Administrative Appeals Tribunal.
It is important to ask for a review within 13 weeks of being notified about the decision. If your request for a review is more than 13 weeks after being notified and the decision is changed, you may only receive your entitlement from the date you requested the review.
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Post by fedup on May 1, 2013 15:20:00 GMT 7
The above are for six week periods ,out of the country
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Post by Banjo on May 1, 2013 15:48:59 GMT 7
Good work fedup, as in the past there is no specification about how much time you can be out of Australia IN TOTAL before they consider you a non-resident.
As in the past, they will make this up as they go along.
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Post by fedup on May 1, 2013 16:05:19 GMT 7
This letter I got today just changed the dates
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Post by Deleted on May 1, 2013 21:02:29 GMT 7
Good stuff Fedup:)
I've checked and rechecked the Human Services/Centrelink website over many weeks for how to email them, and I'll be stuffed if I can find an address anywhere, where you can email them? Isn't it also strange that they say email is not a secure medium, yet their trying to get everybody to go for paperless/email notifications? I also found a loophole with telling them about departure dates/times; they allow you 14 days for any change in circumstances, so I'll be using that to the fullest! Moreover; they didn't send any form of correspondence in relation as to what is expected before travelling after granting me "IP", and that's exactly why I made my sister my correspondence nominee, as witness to and backup clarification of those oversights. After-all; they can't expect a crazy mentally disabled person with memory problems to adhere to every rule of law, now can they?:)Forgive my memory on this; but I was reading posts by I believe "Melnee" last night, in relation to her never telling them about her departures! They also never really queried her upon return and knew fully well at time of interview, that she was applying for another advance payment/loan to leave the country again? As you've alluded to in previous posts Banj; one idiot doesn't know what they next idiot is saying, and they all have different understandings as to the guidelines they work under, but maybe that's a very good thing. I'll be certainly testing out their focus of attention to detail within a few months, I can tell you. They've written so many contradictory laws, that it's hard for anyone and including C/L staff to make sense of, so therein lies the conundrum and their weakest points I believe. Cheers Team... Cheetal...
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Post by fedup on May 2, 2013 1:39:58 GMT 7
Yes ,contradictory legislation with double meanings,typical government tripe,to confuse the masses,except now they confuse their own,NO LAW SHOULD CONTRADICT ANOTHER,as with my case,two super payouts and two TPD payouts under insurance law,NO LONGER ABLE TO WORK,yet centrelink SEEM to be able to OVERIDE this.as per their 15 hr rule.I will fight these bastards ALL THE WAY.
My social worker said she informed c/l of my travel plans,but me,with my mistrust of the whole system and those that work in it,rang international and informed them myself,and a day later I RECIEVED the above SMS/Letter.
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Post by Banker on May 2, 2013 6:28:03 GMT 7
Good stuff Fedup:) I've checked and rechecked the Human Services/Centrelink website over many weeks for how to email them, and I'll be stuffed if I can find an address anywhere, where you can email them? Isn't it also strange that they say email is not a secure medium, yet their trying to get everybody to go for paperless/email notifications? I also found a loophole with telling them about departure dates/times; they allow you 14 days for any change in circumstances, so I'll be using that to the fullest! Moreover; they didn't send any form of correspondence in relation as to what is expected before travelling after granting me "IP", and that's exactly why I made my sister my correspondence nominee, as witness to and backup clarification of those oversights. After-all; they can't expect a crazy mentally disabled person with memory problems to adhere to every rule of law, now can they?:)Forgive my memory on this; but I was reading posts by I believe "Melnee" last night, in relation to her never telling them about her departures! They also never really queried her upon return and knew fully well at time of interview, that she was applying for another advance payment/loan to leave the country again? As you've alluded to in previous posts Banj; one idiot doesn't know what they next idiot is saying, and they all have different understandings as to the guidelines they work under, but maybe that's a very good thing. I'll be certainly testing out their focus of attention to detail within a few months, I can tell you. They've written so many contradictory laws, that it's hard for anyone and including C/L staff to make sense of, so therein lies the conundrum and their weakest points I believe. Cheers Team... Cheetal... This comes under the heading for Centrelink with their "Ducking & Diving and also using Smoke & Mirrors" this is all done to confuse people so they can have "MORE CONTROL" over us. |
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Post by anotherdsp on May 2, 2013 7:25:09 GMT 7
to banjo an fedup,cheers guys,my travel is similar to banjos and inbetween the 13 out i was home 4 weeks then i left for 6 again ,i return to oz soon and iam thinking of a quick turn around trip?? like less then one week in oz??
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Post by fedup on May 2, 2013 8:14:18 GMT 7
@ anotherdsp ,yeah ,gets a bit expensive,6 week turnarounds
keep us posted
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Post by Deleted on May 2, 2013 8:21:37 GMT 7
I did my normal 3 weeks away last year returned in early December.
I went out for 3 weeks came back and was told not to ring up.
So i did not.
Guess what i had a c/l letter saying over the next few payments my extra add on supplements were being taken away from me.
I went to see them the first woman say do you want to use the phone.
I said no i need to see someone in person.
After seeing this good person she found out that.
After ringing last year the computer still had me overseas.
So tell me what the system is trying to do to anyone on DSP.
You can not trust them for anything.
Just my 2 cents worth.
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Post by Banjo on May 2, 2013 8:42:54 GMT 7
The best case scenario is incompetence Bedwin, at least that can be fixed if you get someone that will admit they are wrong and fix it.
You were lucky this time.
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