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Post by g777 on Mar 5, 2022 10:43:28 GMT 7
Hello,
Newbie posting but have been reading for a few years and have found advice here so helpful.
Is anyone across the current wait times for DSP U/P JCA appointments?
I was told 5 weeks or so about 4 weeks ago when the referral was made, but haven't received any notification of a pending appointment.
I was advised that when I requested my UP forms as I had only just been granted my DSP they could make the request for JCA at that time (which was so helpful). My concern is for DSP JCA I had a my gov letter about 3 weeks before the JCA appointment.
Wondering if it's a similar process.
As an FYI for others - when I requested my UP forms - (the stupid ones they have to print and send you by snail mail) they didn't arrive by the time my doctor's appointment was happening (still haven't arrived a month later!!) but I was able to have them faxed to me in time.
Anyways, if anyone has any idea on DSP UP JCAs in 2022 or late 2021, I've love some thoughts, advice, info on your experience. Patience is not my virtue!
I had a hideous JCA result for DSP application (great appointment - person was super across my condition and understanding but then gave me a 20 on one table for my other condition and a zero for the main condition as they accessed it (neuro condition) as a mental health thing even though no one had made any mental health reference/evidence on the application - therefore they rated it as not having provided enough evidence for that neuro condition (still waiting on my JCA and Medical review to arrive as you have to wait 28 days before being able to have it made accessible to you, so I only know what C/L told me) - thankfully the medical reviewer rebutted it and I scored 20 points across 2 tables. All my medical documentation for UP states less than 2 hours and absolutely no work capacity and C/L told me the DSP grant was was def under 8 hours capacity. So I theoretically meet the criteria but i'm a bit untrusting of the JCA process after having found out about the JCA report. Hence the general nerves plus waiting for magical JCA appointment notification is strenuous...
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Post by genx on Mar 5, 2022 22:59:59 GMT 7
2 months and was informed 2 weeks before my JCA.
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Post by g777 on Mar 8, 2022 7:15:44 GMT 7
2 months and was informed 2 weeks before my JCA. Thanks so much genx - this is helpful, I'll stop expecting notification just yet. I'll come back and post what my timing was once I get notification so others can reference also. |
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Post by bear on Mar 8, 2022 7:27:39 GMT 7
Welcome to the forum g777.... Patience was never my greatest virtue either; though over a quarter of a century I've learned what a great virtue it can be. Especially when dealing with our bureaucracy..... As is said; it ain't over till it's over, though your posts indicate you're in with a better than even chance of being granted UP. Cheers bear |
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Post by g777 on Mar 19, 2022 8:23:14 GMT 7
Welcome to the forum g777 .... Patience was never my greatest virtue either; though over a quarter of a century I've learned what a great virtue it can be. Especially when dealing with our bureaucracy..... As is said; it ain't over till it's over, though your posts indicate you're in with a better than even chance of being granted UP. Cheers bear Hi Bear, thanks so much for the warm welcome and your thoughts. I did tap out a reply when you responded, but see it's not on here - not sure what happened there. Wanted to say thanks again and that I'm practicing my patience virtue - still no JCA appointment time advised - 7 weeks in - gah. No news is good new, no news is good news... I did call a couple of weeks back and they advised that as I had recently had my JCA and medical review they requested the appointment when I call up for the forms originally (which still never arrived by snail mail!) - so luckily, apparently I'm not waiting for them to scan in the forms I sent back to them which is when they would usually request the JCA. That's a good thing and should cut what could have been a much longer wait down a fair bit, I'm grateful for that. |
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Post by bear on Mar 19, 2022 12:30:16 GMT 7
g777 if you're still waiting at around the 10-11 week mark, going to see your local federal member can often grease the wheels and get things moving. When it is US vs THEM; we do have time limits imposed on us, and it is expected for our responses to be timely. Usually 13 weeks or we can forget about getting any help. I personally feel it's only right to hold them to a similar time frame. If the local member thing sounds a bit off; it's not. It is just but one of the many things they have been elected for and are in office to do; that is to make personal representations for and on behalf of their constituents to government departments. Cheers bear
P.S. Furthermore; pH. interactions with the department; possibly local members as well are logged. As such it is possible to ask for and receive a rec.no. for any pH. interactions. Failure to ask for one, may see the interaction deleted after a set time.
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Post by g777 on Mar 21, 2022 10:30:06 GMT 7
g777 if you're still waiting at around the 10-11 week mark, going to see your local federal member can often grease the wheels and get things moving. When it is US vs THEM; we do have time limits imposed on us, and it is expected for our responses to be timely. Usually 13 weeks or we can forget about getting any help. I personally feel it's only right to hold them to a similar time frame. If the local member thing sounds a bit off; it's not. It is just but one of the many things they have been elected for and are in office to do; that is to make personal representations for and on behalf of their constituents to government departments. Cheers bear
P.S. Furthermore; pH. interactions with the department; possibly local members as well are logged. As such it is possible to ask for and receive a rec.no. for any pH. interactions. Failure to ask for one, may see the interaction deleted after a set time.
Great advice Bear thinks. I'm a keen letter writer/hassler and will surely contact my local member if I don't hear anything soon. I had great results with getting my child's passport recently by sending some emails to ministers. Once upon a time before I became so ill I couldn't work anymore I had a job running large scale advocacy campaign. I can hand on heart report that writing to MPs works. It's a simple equation. Everyone is scared of loosing their job. especially those who rely on a voting system somewhere along their line to have said job. Enough letters/emails/calls and it will start feeling hot under that collar - hot enough for action to be taken. As with anything as I'm sure you know as long as you keep it polite yet firm and on pointe, it's their job to respond (or at least someone in their office) if it looks like some noise will be made then most are pretty keen to make a call to another department to see if they can't just get your issue moving along. Squeaky wheels get the oil. I'm at just under 7 weeks since the JCA was apparently requested. I'm getting a bit antsy for an appointment time... |
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Post by g777 on Mar 22, 2022 11:32:45 GMT 7
I have an appointment!!
I had to hustle for it - as I suspected there was some issue in the system but after a couple of calls to CIS someone there was able to call the assessment team who called this morning to schedule an appointment for next week.
Exciting but so stressful.
I'm aware the CIS and UP assessment teams are absolutely swamped at the moment due to so many people wanting to travel now so I recommend (to self and others) to work hard at that patience virtue, but if you feel there is an anomaly not easily explained by the 'we are swamped' thing, then I would encourage you to call and gently ring that squeaky wheel bell.
Remember also, if you are DSP applicant, they work with DSP recipients all the time so being honest about the effect of following up with them can have, they should be able to hear you better than others if you feel to communicate that.
I'll be back to report how the JCA went next week.
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Post by g777 on Mar 22, 2022 11:35:36 GMT 7
2 months and was informed 2 weeks before my JCA. have you had a result yet on your UP application? when was your JCA? |
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Post by bear on Mar 22, 2022 12:54:02 GMT 7
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Post by genx on Mar 22, 2022 18:32:26 GMT 7
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Post by g777 on May 22, 2022 11:36:44 GMT 7
Just to update on IP claim. I'm still waiting for it to be assessed.
IP JCA report was completed and received by CL within 2 days. Going on 8 weeksish and it's still sitting in a pile.
CL advise that an algorithm decided when assessments are allocated to be actioned and that there's no way to hustle the robot. (I thought that if I advised of travel plans that might hasten things, as others have mentioned, but I was sternly told no chance of that)
I also asked for a copy of my JCA and they gave me the DSP line of having to wait until after the assessment was complete to release the file unless I applied via FOI (which takes a month, no?). have heard conflicting advice on this. Not sure if they meant plus 28 days after assessment was complete as per DSP or just that you can have it as soon as the assessment has been actioned but my understanding was I could have it as soon as the JCA report was written. I have tried both CL and the assessor line to no avail.
Twiddle zee thumbs is fruuuuuuustrating.
welcome any suggestions, thoughts, comments or just a 'feel your pain' wave. Waiting is so not my thing.
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Post by genx on May 22, 2022 13:24:03 GMT 7
(I thought that if I advised of travel plans that might hasten things, as others have mentioned, but I was sternly told no chance of that) The Centrelink International staffers are very coy when you ask them questions about then you will get the decision. I informed them of travel plans after about a month of waiting, giving them a specific date 2 weeks later. They called me the day before I left, which I do not believe is a coincidence. You need a specific date. Any less than that goes into the bottom of the pile. Centrelink needs to deal with the people that are leaving or are already overseas first. |
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Post by g777 on May 22, 2022 14:42:29 GMT 7
(I thought that if I advised of travel plans that might hasten things, as others have mentioned, but I was sternly told no chance of that) The Centrelink International staffers are very coy when you ask them questions about then you will get the decision. I informed them of travel plans after about a month of waiting, giving them a specific date 2 weeks later. They called me the day before I left, which I do not believe is a coincidence. You need a specific date. Any less than that goes into the bottom of the pile. Centrelink needs to deal with the people that are leaving or are already overseas first. ok that makes sense. I guess it's another hour or so with hideous call waiting muzak for me this week then... |
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. Cheers bear 
. Cheers bear 