I found this interesting but much of the article is not relevant.
“I rang electricity, phone, gas and insurance companies and so on asking for a better deal. To this date, no one’s said no. My house insurance went from $1200 a year to $400 after single call.”
"Tough love" is just the right phrase: love for the rich and privileged, tough for everyone else. Chomsky ..................................................................................................................................................................................... Usually, terrible things that are done with the excuse that progress requires them are not really progress at all, but just terrible things.