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Post by Banker on Jul 29, 2011 17:33:08 GMT 7
Data matching, staff and customer complaints spark investigations. Complaints, monitoring and data-matching systems at the Department of Human Services (DHS) sparked two-thirds the number of investigations into staff conduct last year compared to the year prior. Shadow Human Services Minister Kevin Andrews this week expressed concern over the 197 code of conduct investigations that had taken place during the 2010-11 financial year. Please read on much more: www.itnews.com.au/News/265233,code-of-conduct-breaches-drop-at-human-services.aspx
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