Post by Banker on Oct 26, 2011 3:31:39 GMT 7
Patricia Jacobsen, Nollamara
Comments: 1 reader has left a comment
I RECENTLY had reason to ring Centrelink. On ringing the number I had I was greeted with the words “Welcome to the Older Australian Line”.
Going through all the prompts I finally got to the department I wanted.
Eighteen minutes later I gave up after listening to music. Over two days the same thing happened with 12 to 15-minute waits each call.
On the third day a “real” person answered and they were spot on: I was definitely older.
www.inmycommunity.com.au/news-and-views/letters/Long-wait-for-Centrelink/7606336/
Comments: 1 reader has left a comment
I RECENTLY had reason to ring Centrelink. On ringing the number I had I was greeted with the words “Welcome to the Older Australian Line”.
Going through all the prompts I finally got to the department I wanted.
Eighteen minutes later I gave up after listening to music. Over two days the same thing happened with 12 to 15-minute waits each call.
On the third day a “real” person answered and they were spot on: I was definitely older.
www.inmycommunity.com.au/news-and-views/letters/Long-wait-for-Centrelink/7606336/
