Centrelink's Internet Monitoring Team

[Banjo]

A reply to Yahoo Answers.

au.answers.yahoo.com/question/index?qid=20111221024613AA7mti9

I'm Carolyn and I work at the Department of Human Services in a team that responds to enquiries about Centrelink on social media sites like this one.

[Banker]

Well Carolyn where are you? I'm sure some of our members would like to ask you some questions.........Now come on don't be shy. ;D

[Banjo]

They seem to stick to a set format, people with questions get a quote from the Centrelink website and that's about it.
I saw some posts on another forum where a member complained that he had no reply to PMs sent in response to something they said.

I doubt very much that they would be interested in communicating with DSPoverseas or any other website deemed to be antagonistic towards Centrelink.
For antagonistic read "in any way critical of staff or procedures".

Edit: Of course, they may think we're already providing a good enough service to pensioners.