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Post by raff on Jun 22, 2012 6:40:11 GMT 7
Hmmmm, sorry for not introducing myself first but needs must as they say...
I have just gotten off the phone to C/link asking for the forms to apply for unlimited portability and also my JCA rating. I actually went into the office ages ago and asked for the relevant info to be released to my doctor without any luck. I have just found out that it wasn't enough for me to simply aske them face to face I have to actually give them something in writing saying that I want the info released to my doctor. Certainly would've been nice if they had told me that they weren't going to fulfill my request...
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Post by Banjo on Jun 22, 2012 6:51:58 GMT 7
Hi there, Your JCA rating would be in your file which you can apply for under the FOI Act. This takes about 28 days to arrive and could have other relevant information in it as well.
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Post by spaceyone on Jun 22, 2012 7:10:39 GMT 7
Hmmmm, sorry for not introducing myself first but needs must as they say... I have just gotten off the phone to C/link asking for the forms to apply for unlimited portability and also my JCA rating. I actually went into the office ages ago and asked for the relevant info to be released to my doctor without any luck. I have just found out that it wasn't enough for me to simply aske them face to face I have to actually give them something in writing saying that I want the info released to my doctor. Certainly would've been nice if they had told me that they weren't going to fulfill my request... And they are still playing games with you. JCA's used to only be available upon receipt of a FOI request. All of last year, I found that counter staff are now allowed to just print it out for you. However, they have all been trained to check first, whether it has been marked 'not to be released to client'. So you could try just asking for it again. Maybe they have changed the laws back again, when we all made a rush for them, I don't know. Also, in asking it to be sent to your doctor, you created all these barriers and obstacles. Get a copy of it yourself, to which you are entitled, read it, then give a copy to your GP and discuss its contents with him. It will outline how they see your illness, and the various conditions they recognise, and then you can ask the doctor to address these issues specifically in his next 'medical report' to them.
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Post by raff on Jun 22, 2012 8:09:43 GMT 7
I didn't ask for the stuff to be sent to my doctor, they told me that due to the sensitivity of the information that it had to be released to my doctor. they also told me that the info is kept in their Moorabbin archives and will take up to a month to retrieve. I have however also asked to get the paperwork to apply for permanent portability.
And to top all of this garbage off, I have just been informed by my doctor as of yesterday that I have an ulcer at the age of 40, cheers centrelink thanks for all your support...
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Post by raff on Jun 22, 2012 8:12:17 GMT 7
Also, I am pretty lucky in that my doctor is pretty amazing so he doesn't keep anything from me. I have already told him to make up another copy of everything C/link send him for the upcoming battle. And I have also told him not to treat my ulcer totally so I can happily cough up some blood in any interview I have to have with these scumbags...
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Post by baranghope on Jun 22, 2012 8:52:53 GMT 7
New Assessment Forms and Centrelink Cover Letter. I just received them, and the first and most important thing to note is you can back out of the process before you are locked into the local Job Capacity interview, which comes after you have returned your Medical Report and Job Capacity forms to Canberra Human Services, not Hobart. As for the construct of the Forms themselves I will reserve comment for now, other than to say only 2 medical "Conditions" are evaluated, the first being "high impact". Needless to say the thrust of many questions, designed by behavioral scientists from the private workcover insurance industry you would think, are Fifth Amendment stuff for offshore applicants. Like do you "breathe"?
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Post by scuzzy on Jun 22, 2012 8:57:44 GMT 7
Also, I am pretty lucky in that my doctor is pretty amazing so he doesn't keep anything from me. I have already told him to make up another copy of everything C/link send him for the upcoming battle. And I have also told him not to treat my ulcer totally so I can happily cough up some blood in any interview I have to have with these scumbags... Don't know how that's gonna fit in with the Doctor's Hipocratic Oath he took "First do no harm..." (as opposed to the Centrelink Oath "OK folks, let's go do some SERIOUS HARM!")
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Post by spaceyone on Jun 22, 2012 9:01:58 GMT 7
I didn't ask for the stuff to be sent to my doctor, they told me that due to the sensitivity of the information that it had to be released to my doctor. they also told me that the info is kept in their Moorabbin archives and will take up to a month to retrieve. I have however also asked to get the paperwork to apply for permanent portability. And to top all of this garbage off, I have just been informed by my doctor as of yesterday that I have an ulcer at the age of 40, cheers centrelink thanks for all your support... If your medical rating has been marked as sensitive information, then there is corruption within it. Go to the FOI online portal at the Human Services website, and make a request for it. They will have to give you a reason for not supplying it, and then you will be able to fight that as well. What rot, trying to keep you out of the information loop between you and your doctor, especially when he is on your side, not theirs, and they just haven't realised that yet.
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Post by Banjo on Jun 22, 2012 9:02:39 GMT 7
New Assessment Forms and Centrelink Cover Letter. I just received them, and the first and most important thing to note is you can back out of the process before you are locked into the local Job Capacity interview, which comes after you have returned your Medical Report and Job Capacity forms to Canberra Human Services, not Hobart. As for the construct of the Forms themselves I will reserve comment for now, other than to say only 2 medical "Conditions" are evaluated, the first being "high impact". Needless to say the thrust of many questions, designed by behavioral scientists from the private workcover insurance industry you would think, are Fifth Amendment stuff for offshore applicants. Like do you "breathe"? Thanks for that, keep us up to date on how you go. I'll be in Australia next week and will start my process then.
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Post by raff on Jun 22, 2012 9:38:51 GMT 7
So can you guys actually confirm that staff should be able to access my JCA from the front desk?? Cos if so I am gonna go back there now and start getting a little medievel...
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Post by scuzzy on Jun 22, 2012 10:10:52 GMT 7
So can you guys actually confirm that staff should be able to access my JCA from the front desk?? Cos if so I am gonna go back there now and start getting a little medievel... But what also may be happening is that your doctor may have ticked the "YES" box on your original medical Report (treating Doctor's Report) that said "Is there any information in this report that could cause distress to the patient if revealed to him?" But don't panic. Your doctor may have done this for a variety of reasons,and if he did, it would have been with your best interests at heart and may not really have had anything to do with 'causing the patient distress'. You seem to have a good relationship with your doctor, so maybe you should chat to him about it. Doctor's generally know best. No need to get 'Medieval' quite yet. Just stay 'Late Industrial Age' for now.
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Post by raff on Jun 22, 2012 10:28:50 GMT 7
I'm on the phone with centrelink as we speak, hopefully I'll have an answer either way as to what is and isn't available. Apparently they should be able to release jca etc via what they call an informal process as long as there isn't any info they would deem to be dtrimental to the client (ummm like some dodgy notes outside of the guidelines)
Hmmmmmmmmmmm.... the fella on the end of the line has just got back to me and apparently there is a note on my file preventing it from being released through the informal process. So now I will just have to wait until my doctor gets everything then set loose the hounds of war...
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Post by scuzzy on Jun 22, 2012 10:47:15 GMT 7
Ok just remember to keep cool, calm and collected and proceed with caution. keep in mind Ye Olde Medieval saying, "Only fools rush in where angels fear to tread"
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Post by raff on Jun 22, 2012 10:48:35 GMT 7
I really don't think there is anything in my treating doctors report that he wouldn't want me to see. Actually now that I think about it he didn't send the report to them himself he just gave it to me to hand in myself and I even read the thing before leaving his office just to make sure I was happy with it (his idea as well as mine). According to the bloke I spoke to just now everything will be released to my doctor and thus to me. I just hope they actually do have some gear in there they will find embarrassing. It won't be the first time actually, previously they had me mixed up with another client with the same name and different symptoms and used this info to try and boot me from the DSP. It was only by luck that I discovered their mistake and brought it to their attention and thus they realised that I did actually qualify for the DSP. I also think that the fact I threatened to let the ombudsman know what they had done made a wee bit of a difference as well... I reckon there is probably some notes about these episodes hidden away somewhere that they would prefer me not to know about. I spent a good while working for the tax department in years gone by so I do have a wee bit of experience in the way these idiots work.
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Post by scuzzy on Jun 22, 2012 10:56:16 GMT 7
How sure are you that their 'mistake' was actually a mistake and not one of their cunning ploys to keep eligible people off DSP at all costs? I wouldn't put it past them.
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